Guidelines on how to select a representative group of staff to ensure data accuracy.
Hospital staff at all levels, including physicians, nurses, and administrative personnel, who have direct or indirect impact on patient care. Core Survey Components (149 KB)
How well staff support each other and work as a team. Guidelines on how to select a representative group
Using a standardized, validated tool like the SOPS Hospital Survey allows for . By focusing on the "Non-punitive Response to Error" or "Communication Openness" scores, hospital leadership can move away from a "blame culture" and toward a "learning culture," which is proven to reduce medical errors and improve patient outcomes. Using a standardized, validated tool like the SOPS
The document (149 KB) outlines 12 specific dimensions (composites) used to gauge safety culture. These include:
The feeling that staff are not blamed when an event is reported.
For more specific information on how to administer this survey or to access the documents, you can visit the Official AHRQ SOPS Hospital Survey page .