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Best Buy features a variety of informative and service-oriented tools designed to help customers navigate technology. As of , several core features and new initiatives stand out: Expert Guidance & Support

: Best Buy operates one of the largest recycling programs in the U.S., accepting electronics and appliances for free regardless of age or purchase location. best buy 22

: Starting in June 2024, Best Buy introduced over 30,000 certified experts and 1,000 Geek Squad Agents specifically trained to demo and troubleshoot Copilot+ PCs and other AI-driven tech. Best Buy features a variety of informative and

: This remains Best Buy's hallmark feature, providing technical support, device setup, troubleshooting, and in-home installations. : This remains Best Buy's hallmark feature, providing

: In-store associates are trained through extensive coursework (over 3,000 different courses) to provide hands-on product education. Sustainability & Circular Economy