: This paper applies classic management theory to Best Buy’s business model, explaining how they maintain market share through customer centricity and specialized services like Geek Squad.

: This is the gold standard for understanding Best Buy's transformation under CEO Hubert Joly. It explains the "Renew Blue" strategy, which directly impacted how individual stores like Bunker Hill manage inventory and customer service to compete with online giants.

: Analyzes how the company uses large, well-placed stores as central fulfillment "hubs" to support smaller satellite stores and rapid home delivery. Academic Frameworks

For a deep dive into the business principles that govern stores like Bunker Hill, you should look at these key resources: Core Strategic Case Studies