: If the desktop site is glitchy, try switching to the Best Buy Mobile Site or using the Best Buy App to complete the transaction.

Shoppers on forums like Reddit and Best Buy's own Q&A have shared these practical workarounds:

: Sometimes account-specific glitches block payment; checking out as a guest can bypass these profile-related errors.

: During high-demand drops (like game consoles), users report items sitting in their cart for hours while the "Submit" button remains unresponsive. Some shoppers found success by repeatedly clicking checkout every 15 minutes for hours until the payment finally processed.

“I had it in my cart and it would not let me pay. So I left it there and kept hitting checkout every 15 minutes for literally two hours.” Best Buy · 5 years ago

Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.

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