To receive a full refund, the computer must be in "like-new" condition. This includes returning the original box, all power adapters, and any included accessories.
The length of time you have to return a computer depends on your membership status at the time of purchase: 15 days. best buy computer return policy
While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened. To receive a full refund, the computer must
Best Buy 's return policy for computers allows for a full refund or exchange within for most customers, provided the item is returned in like-new condition with all original packaging and accessories . While the standard window is short, membership in "My Best Buy" programs can significantly extend this timeframe. Core Return Windows While standard laptops often don't have a restocking
Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods
You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy
Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees