If you prefer not to wait on hold, Citibank and Best Buy offer several digital alternatives:
Secure your account immediately if your card is missing. Other Ways to Manage Your Account best buy credit card hotline
Text PAY to 81964 from your registered mobile device to initiate a payment after identity confirmation. If you prefer not to wait on hold,
Mon–Fri: 9 a.m.–9 p.m. local timeSat: 8 a.m.–8 p.m. local timeSun: 8 a.m.–6 p.m. local time 1-888-738-4624 24/7 (for website issues) International (Collect) 1-423-467-6543 Vary by region Rewards Assistance 1-888-237-8289 Standard Best Buy customer care When to Call the Hotline best buy credit card hotline
If you recently applied and haven't received a decision, you can check your status via this line.