Contact — Best Buy Credit Card Services

To reach customer services, you should call Citibank at 1-888-574-1301 . For issues specifically regarding rewards earned on the card, contact the Best Buy Customer Care team at 1-888-237-8289. Contact Story: Resolving a Mystery Charge

: Needing a live representative, Alex dialed 1-888-574-1301 . The automated system asked for the last four digits of his card. He said " skip " to bypass the account summary and speak with a person immediately.

: A week later, Alex had a separate question about why his reward points hadn't updated after the dispute. For this, he called the Best Buy rewards line at 1-888-237-8289, as Citibank only handles the financial side, while Best Buy manages the loyalty program . Quick Reference Contact Methods best buy credit card services contact

Standard : My Best Buy® Credit Card Payments, PO Box 70601, Philadelphia, PA 19176-0601.

: Alex noticed an unfamiliar $400 charge on his Best Buy Credit Card account. Before calling, he logged into his online portal to check the "Account Details" tab. To reach customer services, you should call Citibank

: Text " PAY " to 81964 using the mobile device linked to your account. Mail Payments :

Overnight : My Best Buy® Credit Card, Attn: Consumer Payment Dept., 6716 Grade Lane, Building 9, Suite 910, Louisville, KY 40213. Learn About the My Best Buy® Credit Card The automated system asked for the last four

: 1-888-574-1301 (Mon–Fri 9am–9pm; Sat 8am–8pm; Sun 8am–6pm local time). Technical Assistance : 1-888-738-4624 .