Best Buy: Ps4 Controller Warranty

Call Sony support at if you prefer phone assistance.

Visit the PlayStation Repairs site to get a return authorization. best buy ps4 controller warranty

To check if you have an active protection plan, you can look up your via the Best Buy App or the Member Sign-in page. Call Sony support at if you prefer phone assistance

If your controller is defective right out of the box and you don't have an extended warranty: : 15 days to return or exchange. Plus/Total Members : 60 days to return or exchange. If your controller is defective right out of

If you purchased an optional protection plan (typically 2 years for about $19.99), the process is generally faster and covers more issues.

: Only covers defects in materials or workmanship. It does not cover accidental damage or normal wear and tear.

: The item must be in "like-new" condition with all original packaging for a full refund. Quick Summary Table Manufacturer Warranty Geek Squad Protection Duration Typically 2 Years Accidental Damage Stick Drift Often excluded (wear/tear) Claim Method Mail-in to Sony In-store at Best Buy Required Proof of purchase Phone number or Account