: The system guaranteed an Epic item every 5 boxes and a Legendary item every 20-25 boxes.
: Unlike Overwatch's cosmetic-only approach, Diablo Immortal introduced monetization tied to player power. It uses "Legendary Crests" to obtain Legendary Gems from Elder Rifts—a system widely criticized as a predatory loot box mechanic. Critics estimate that fully maximizing a character can cost tens or even hundreds of thousands of dollars. Legal and Regional Restrictions
Blizzard Entertainment's history with loot boxes has shifted from industry-defining success to a strategic retreat in the face of legal pressure and changing player sentiment. Once the poster child for "fair" loot boxes in Overwatch , Blizzard has largely transitioned toward direct-purchase shops and battle passes. The Evolution of Blizzard's Loot Boxes