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If your car is vandalized, your No Claims Discount (NCD) is protected, and you only pay your excess.

Direct Line replaces child seats after an accident, fire, or theft, even if there is no visible damage. Management & Convenience car direct insurance line

If your car is being repaired by an approved repairer, you'll receive a hire car for the duration of the repair. Claims Support

You can add or remove drivers and adjust cover levels quickly through the mobile app without being charged extra admin fees for mid-term amendments. AI responses may include mistakes

If your car is under a year old and written off or stolen, they will replace it with a brand-new one of the same make and model.

Documents and proof of your NCD are securely stored and available for download in your online portal. Direct Line replaces child seats after an accident,

Using the Direct Line App or your online account, you can add temporary cars, download insurance certificates, or track renewals at any time.