Machines may block distribution if the weekly/bi-weekly cleaning cycle has been missed. Manual Access by Model

Before cleaning, the machine must be emptied. This is done in "Stop" mode by using the "Wash" or "Agitation" button to push liquid out until empty.

The compressor and beaters run together to freeze the mixture. The machine automatically monitors the consistency (hardness) of the ice cream.

If ice cream is runny, check for low refrigerant, dirty condenser coils, or restricted airflow near the unit. Error Codes:

Pour a food-grade disinfectant dissolved in warm water into the hopper and run "Wash Mode" briefly to ensure all surfaces are treated. Basic Troubleshooting