Foot Locker <Legit · Summary>

: Some customers praise local store service as "great," but contrast it with "not so good" online experiences.

: A frequent complaint involves orders being confirmed and then suddenly canceled without clear reasons. Others report significant delays and difficulty tracking parcels.

Reviews from platforms like Trustpilot and Yelp highlight several common themes:

: Many verified reviewers on ConsumerAffairs express frustration over long wait times for refunds, sometimes taking weeks after a return is confirmed.

: The Foot Locker app has been criticized for crashing during high-demand "raffle" sneaker releases and issues with FLX reward points disappearing.