Purchasing in-person typically eliminates several layers of charges that digital platforms add at checkout.
Many venues and movie theaters charge a "convenience fee" (roughly $1 to $2 for movies) for the ability to book from home.
Digital transactions may include a flat fee of $2 to $6 per order.
Buying at the window provides a physical ticket immediately, avoiding shipping or electronic delivery costs.
Buying tickets at the box office is generally because it allows you to avoid the service, processing, and "convenience" fees. While the face value of the ticket remains the same, online platforms like Ticketmaster or Telecharge can add fees ranging from $2 to over $30 per ticket. 1. Primary Benefit: Fee Avoidance
Is it cheaper to buy tickets at box office vs ticketmaster? ... - Facebook
Online portals often charge an additional 10% to 20% of the base ticket price for platform support.