If the software fails to find your files, you cannot contact customer service for help with an illegal version.

These "free" downloads are frequently bundled with ransomware and Trojan horses that can encrypt your remaining files.

While (now part of Wondershare Recoverit ) is a legitimate tool, seeking a "crack" or "free full version" download is highly discouraged due to significant security and functional risks. The Dangers of Using a "Crack"