Norton.com Apr 2026

: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself:

: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software. norton.com

: Use the Norton Support Tool to generate debug logs. This helps support agents identify bugs related to your PC's hardware or Windows version. : If a safe email was labeled as

: Submit the specific item through the False Positive portal. You will need to provide your email and a brief description. norton.com