: By requiring the buyer to authorize specific milestone releases, the risk of a total "Item Not Received" (INR) or "Not As Described" (NAD) claim is significantly lowered. Start Selling | Get Paid Online and in Person | PayPal US
: Use this for high-value face-to-face transactions (like selling a car or luxury watch) to prove you are a legitimate trader, reducing the "lack of trust" often reported by users. paypal buy or sell
: For a custom-made item or a service (like a commissioned art piece or a local repair), you release funds in "milestone" chunks (e.g., 25% on draft, 75% on delivery). : By requiring the buyer to authorize specific
While PayPal currently excels at physical goods protection, users often face risks with service-based or high-value peer-to-peer trades where "Goods and Services" (G&S) protection is either limited or difficult to enforce for intangible items. New Feature: PayPal Milestone Escrow While PayPal currently excels at physical goods protection,
: You can start working knowing the buyer has already funded the transaction and cannot "charge back" the entire amount once you have successfully completed specific milestones.
: If a milestone isn't met, the remaining funds are locked, and a specialized agent can review the agreed-upon criteria before the 180-day standard dispute window becomes an issue. How it Works for Sellers:
: You commit the full amount upfront, but it is held by PayPal in a secure escrow state rather than being immediately released to the seller.