For... | Reengineering The Corporation : A Manifesto

Business Process Reengineering (BPR) is the "fundamental rethinking and radical redesign" of business processes. The goal is to achieve dramatic improvements in critical measures like cost, quality, service, and speed. 🚀 Key Concepts

: Instead of passing a file through ten people, give one person or a small team the power to handle the whole process. 🛠️ The Role of Technology

IT should allow companies to work in ways that were previously impossible. Reengineering the corporation : a manifesto for...

: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper."

: Challenge long-standing assumptions. If a rule doesn't add value to the customer, delete it. 🛠️ The Role of Technology IT should allow

The 1993 book by Michael Hammer and James Champy changed how companies work. It moved the focus from fixing small tasks to redesigning entire processes. 💡 Core Definition

: Many firms used "reengineering" as a polite word for mass layoffs. If a rule doesn't add value to the customer, delete it

While it led to massive efficiency gains for many Fortune 500 companies, it faced backlash for: