The book is designed for pre-intermediate to upper-intermediate students and focuses on functional communication in real work situations.
Emphasizes interpersonal skills and the "rules" of first encounters: be prepared, look the part, smile, be interested, and be helpful. Resource Links for Answers Tourism 1 Teachers Resource Book | PDF - Scribd robin walker tourism 1 otvety k uchebniku
Common roles mentioned include receptionist (Kelly), tourist information office manager (John), and resort rep (Suzanna). Job Skills & Qualities: look the part
Below are key answers and content summaries for the initial sections of the course: tourist information office manager (John)