: Historically, version 7.0.196 was reported as compatible with Windows 8, but Windows 8.1 often required newer builds to resolve specific connection breaks.
: Older versions of Kaspersky were known to completely block NetExtender on Windows 8.1 specifically; in these cases, a full uninstall of the AV was often the only fix. Current Recommendation Since Windows 8.1 is obsolete and no longer secure: Windows 8.1 and Sonicwall Netextender - Microsoft Q&A Sonicwall Netextender Windows 8.1
: If you see "Windows Remote Access Service (RAS) has encountered an error," try uninstalling the WAN Miniport (IP) and WAN Miniport (PPTP) devices from the Device Manager and then scanning for hardware changes to reinstall them. : Historically, version 7
: Sometimes the NetExtender service fails to start automatically. You can manually restart it by running services.msc and ensuring the SonicWall NetExtender Service is running. : Sometimes the NetExtender service fails to start