Receiving feedback is challenging because it sits at the junction of two conflicting human needs:
Report: "Thanks for the Feedback: The Science and Art of Receiving Feedback Well" Thanks for the Feedback: The Science and Art of...
This report summarizes the core frameworks and psychological insights presented by and Sheila Heen in their book, Thanks for the Feedback . While most professional training focuses on how to give feedback, Stone and Heen argue that the receiver is the most critical player, as they are the ones who decide what to let in and whether to change. 1. The Core Tension: Two Human Desires Receiving feedback is challenging because it sits at
When we receive feedback, our brains often react with "triggers" that block us from hearing the message. The Core Tension: Two Human Desires When we
Aimed at helping someone expand their knowledge, skills, or capabilities.
An innate drive to improve and gain competence.
Motivating and thanking someone to acknowledge their effort and build connection.
