The traditional healthcare model is episodic, focusing on treating an immediate problem and then closing the file. The new paradigm views care as a .
The journey begins long before a patient enters a clinic, often starting with online research and digital self-scheduling tools that offer a "digital front door" to care. 2. Radical Transparency and Simplicity Transforming the Patient Experience: A New Para...
Rather than waiting for a patient to "pull" information from the system, care teams use bi-directional communication to provide coaching and follow-ups before issues escalate. The traditional healthcare model is episodic, focusing on
